okz365 Privacy Policy

Protecting the privacy of okz365 platform users is our highest priority. This privacy policy explains how okz365 collects, uses, stores, and protects your personal information. By using the okz365 website and services, you are considered to have given your consent to the terms of this policy. Please read this policy carefully in full.

1 Scope and Purpose of Data Collection

okz365 collects certain personal information in order to provide its services. We collect only the information necessary to operate our services properly.

1.1 Registration and Account Information

When creating an account, we collect the following information:

• Full name and date of birth (to confirm age verification — in compliance with the 21+ rule)
• Valid email address
• Mobile number
• Preferred currency and language settings
• Username and password (stored in encrypted form)

1.2 Identity Verification (KYC) Information

As part of the security verification process to complete financial transactions and prevent fraud, we may collect the following documents:

• National ID card (NID) or passport copy
• Proof of residence (utility bill or bank statement)
• Document confirming ownership of the payment method

This information is used solely for identity verification purposes and is stored with the highest level of security.

1.3 Financial Transaction Information

We collect payment-related information to process deposits and withdrawals. okz365 currently supports transactions via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.

1.4 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

• IP address and device type
• Browser and operating system information
• Date, time, and duration of visit
• Page views and click patterns
• Referral source (where you came from when you reached our site)

2 Purposes of Data Use

The collected information is used for the following purposes:

• Account management: Creating, verifying, and maintaining your account.
• Financial transactions: Processing deposits, withdrawals, and bonus distributions smoothly.
• Customer support: Providing quick resolution to your questions and issues. okz365 offers support 24/7 in Bengali via live chat and email.
• Security and fraud prevention: Preventing unauthorized access, fraud, and money laundering.
• Responsible gaming policy: Analyzing player behavior and providing support where needed.
• Service improvement: Analyzing user patterns to enhance the platform experience.
• Legal obligations: Complying with applicable laws and regulations.

3 Cookies and Tracking Technology

Cookies and similar tracking technologies are used on the okz365 website. Cookies are small text files stored in your browser that help us remember your preferences.

3.1 Types of Cookies

• Essential cookies: Necessary for maintaining login sessions and basic functionality.
• Functional cookies: For remembering your language and region preferences.
• Analytics cookies: Help collect usage statistics for the platform.

You can disable cookies from your browser settings, but some services may not work properly as a result.

4 Data Sharing and Disclosure

okz365 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing (such as bKash, Nagad, Rocket, Upay), technology services, and security verification. These partners access only the information necessary under our terms and may not use it for any other purpose.

4.2 Legal Obligations

We may be required to disclose information to satisfy court orders, lawful requests from government authorities, or applicable legal requirements. In such situations, we will share only the minimum information necessary.

4.3 Fraud Prevention

If money laundering, fraud, or other illegal activities are suspected, we may notify the relevant authorities.

5 Data Storage and Security

okz365 adopts industry-standard security measures to protect your information. Our platform uses SSL encryption technology, which keeps your data transmission fully secure.

5.1 Security Measures

• 256-bit SSL/TLS encryption for all data transmission
• Password hashing and salting technology
• Two-Factor Authentication support
• Regular security audits and vulnerability reviews
• Server data encryption and restricted access controls
• Suspicious activity monitoring system

5.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations and resolve disputes.

6 User Rights

You have the following rights over your personal information. Contact our support team to exercise any of these rights.

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information under certain circumstances.
• Right to restrict processing: The right to request that data processing be limited under certain circumstances.
• Right to data portability: The right to receive your information in a structured format.
• Right to object: The right to object to the use of your information for specific purposes.

7 Protection of Minors' Information

okz365 strictly prohibits registration by anyone under the age of 21. Our age verification process ensures that only adults can use our services. If a minor's information is found in an account, that account will be closed immediately and all related information will be deleted.

8 International Data Transfer

In some cases, your information may be processed outside Bangladesh, particularly when our technology infrastructure operates on servers located abroad. In such cases, we ensure that your information is protected in accordance with standards consistent with this privacy policy.

9 Responsible Gaming and Data Use

okz365 is committed to responsible gambling. We may analyze your gaming data to identify potentially problematic behavior and provide necessary support. Information collected for this purpose is used solely for your protection. For more details, visit our Responsible Gaming page.

10 Policy Changes

okz365 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

• Update the date on this page.
• Send a notice to your registered email.
• Request your consent to the new policy at your first login.

If you continue using the platform after the updated policy is published, you will be considered to have agreed to the new policy.

11 Complaints and Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated privacy team works to resolve your issues promptly.

• Email: [email protected]
• Live Chat: Get direct support in Bengali 24/7

At okz365, we believe that transparency and accountability are the foundation of a safe and reliable platform. Our goal is to earn and maintain your trust.